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Overview

GroupFlow is a member-centered platform. Most activity in your group—viewing events, communicating, updating profiles, and connecting with others—is done by members themselves. This guide explains:
  • What members see and can do
  • How member profiles and the directory work
  • What administrators can manage behind the scenes

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Member Home

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What Members See First

When a member logs in, they are taken to the Member Home page. This is the central hub for staying connected to the group. The Member Home is designed to surface:
  • Important notices from the group
  • Links to key pages and resources
  • Helpful onboarding information for new members
This page helps members quickly understand:
  • What’s new
  • Where to go next
  • How to stay engaged

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Admin Control

Administrators control the content shown on the Member Home, including:
  • Notices and announcements
  • Introductory text for new members
  • Links to group resources and tools
This allows each group to tailor the Member Home to its culture and needs.

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Member Directory

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Finding and Connecting With Members

The Member Directory shows all active members in the group and makes it easy to find people. Members can:
  • Browse the list of active members
  • Search by name
  • Filter or search using profile details (depending on group settings)
  • Click a member to view their profile
  • Message other members directly (without needing contact information)
Only members who are currently active in the group appear in the member-facing directory.

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Privacy and Visibility

What appears in the directory depends on:
  • The group’s privacy settings
  • Each member’s profile visibility
  • Which profile fields are enabled by administrators
This ensures members can connect while respecting privacy boundaries.

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Member Profiles

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What a Member Profile Is

A Member Profile displays information about an individual member. Profiles help members recognize each other, build trust, and connect around shared interests. Profiles may include:
  • Name and photo
  • Pronouns
  • Introduction or bio
  • Location
  • Tags, roles, or custom fields
  • Any additional fields defined by the group

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Configurable Profile Fields

The fields shown on a profile are fully configurable by administrators. This allows each group to decide:
  • What information is collected
  • What is visible to other members
  • What is optional vs required
Different groups use profiles in very different ways, and GroupFlow is designed to adapt to that.

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Administrator View: Members & Users

Administrators have access to an expanded Members & Users directory in the admin dashboard. This view includes:
  • Active members
  • Past members
  • Registered users who have never been members
  • Invited users who haven’t joined yet
This gives admins a complete picture of everyone who has interacted with the group.

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Advanced Filtering and Management

From the admin directory, administrators can:
  • Search and filter by status, role, dues, tags, and more
  • View a member’s full history
  • Edit member or user details
  • Change account status (active, trial, past member, etc.)
  • Assign roles and permissions
  • Add internal notes
These tools are designed for day-to-day administration as well as long-term record keeping.

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How Members & Profiles Work Together

  • Member Home keeps members oriented and informed
  • The Member Directory helps members find and connect with each other
  • Member Profiles provide context, identity, and personalization
  • Admin tools ensure accuracy, privacy, and smooth operations
Together, these features form the foundation of GroupFlow as a social platform—not just a management tool.
  • Communications
  • Events
  • Privacy & Visibility Settings
  • Roles & Permissions
  • Admin: Managing Members & Users